Healthy Hearing Program

Hearing is critical to speech and language development, communication and learning. The earlier a hearing problem is identified and the right support provided, the lesser the impact it will have on a child’s development.

Children’s Health Queensland’s Healthy Hearing Program aims to identify hearing problems early and ensure babies and children with a permanent hearing loss can access the best care and support services they need to reach their full potential. The Healthy Hearing pathway starts with hearing screening (tests), and continues through diagnosis to early intervention programs and, where appropriate,  surgical interventions (such as cochlear implants).

The statewide Healthy Hearing Program includes:

It’s important to remember that a child’s hearing can change over time. If at any time you have concerns about your baby or child’s hearing, contact your doctor or staff at your local child health clinic. A hearing screening (or ‘test’) can be performed on children of any age.

Who can access this service?

The Healthy Hearing Program provides screening and additional support services for eligible children from birth to the age of 16.  For detailed eligibility and referral information for each service offered under the program, visit the relevant page (see left).

Where to get your child’s hearing screened

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Public audiology services in Queensland

Families can access public paediatric diagnostic audiology testing at the following locations:

BrisbaneQueensland Children’s Hospital07 3068 2385
BrisbaneMater Audiology, South Brisbane07 3163 8685
Central QueenslandAttune Rockhampton07 4933 5335
Darling DownsToowoomba Hospital07 4616 6879
Gold CoastGold Coast University Hospital07 3299 8975
IpswichIpswich Hospital07 3810 1385
LoganLogan Hospital07 3299 8975
North CoastSunshine Coast University Hospital07 5202 3416
North QueenslandCairns Audiology Group, Cairns07 4054 5561
North QueenslandTownsville Hospital07 4796 2763
Sunshine CoastCaboolture Hospital07 5316 5769
Sunshine CoastSunshine Coast University Hospital07 5202 3416

Interpreter services for appointments

Interpreter servicesThe Queensland Health Interpreter Service provides interpreters in Queensland Health public facilities statewide for patients and families who are not fluent in English or are hearing impaired. Interpreters are provided on-site (face-to-face), via video conference or over the phone, 24 hours a day, 7 days a week at no charge to patients or their families.

Interpreter Service Coordinators help to:

  • book, confirm and verify interpreter services
  • develop and deliver awareness strategies for interpreter services
  • organise staff training
  • work with interpreters.

Ask our staff to book an interpreter for you.

Contact us

t: 07 3310 6222 (Monday to Friday, 8.30am–5pm)

Our team


Dr Rachel Beswick

Queensland Hearing Loss Family Support Service

Jan Ardern

Queensland Children’s Hospital Childhood Hearing Clinic

Lauren McHugh

Community Hearing Screening Clinics (South East Queensland)

Mikaela Dammers

Northern area coordinator

Rowena Lyons

Central area coordinator

Delene Thomas

Southern area coordinator

Jayne Hegarty

Useful links