Finding your way around

Transcript

Liam: This will be one of the first places you see when you arrive at the hospital. The main resection on level two.

Here, the hospital staff and Children's Hospital Foundation volunteers are ready to help make your visit as easy as possible. There were hospital maps located in this area to help you find your way around and in the lift lobby at each level, you'll also find directory signs.

Joy: Every level's colour coded to help finding your way around a little easier. You'll see the lifts are also labelled lift A and lift B.

Liam: If you come in through the basement car park, the lifts take you up to level one or two of the hospital. You need to change to one of the other lifts to access the higher levels of the hospital. Lift A takes you to levels one to seven and lift B takes you to levels one to 12, which includes all the inpatient areas.

Remember to take note of which lift you're traveling so you can find your way back down when you leave the hospital. If you're coming for an outpatient appointment, there are kiosks on the wall of Level one and level two where you can swipe your Medicare card or your appointment letter, which can help make your check in time faster.

Joy: Staff and volunteers can help with swiping in. And remember, if you're coming in for admission, check your letter for where you need to go first.

If you have any other questions, remember you can find more information on our website, www.childrens.health qld.gov au or call us on 07 3068 1111.