Social work
Our social workers are part of your child's specialist team. We help children and their families deal with the impact of their diagnosis, illness or injury, treatment and staying in hospital.
We can help by:
- counselling and emotional support through times of crisis and distress
- advice on accommodation, transport and financial support
- planning for returning home
- domestic violence and child safety issues
- referring your child to community services and support groups
- helping you access services at other hospitals
- referral to our welfare service.
Welfare service
Our welfare workers help families and carers who are having financial difficulties or facing social barriers while their child is in hospital. We can help you find the support you need and refer you to community and financial services. We can also help you with things like getting to and from hospital and other practical parts of being in hospital.
If you live more than 50 km away, we can help you find out if you're eligible for the Patient Travel Subsidy Scheme (PTSS). This helps patients with travel and accommodation costs who need to use specialist medical services that aren't available in their local area.
Read more about the subsidy scheme on the Queensland Government website.
Contact us
Our welfare team are on 6F. You can come and see us any week day between 8:30 am and 5 pm or contact us by:
- phone: 07 3068 2940
- email: qch-socialwork@health.qld.gov.au
- email: qch-welfare@health.qld.gov.au
You can also ask one of our doctors or nurses to contact us for you.
Hospital support services
We can help you access other services in our hospital including:
- Aboriginal and Torres Strait Islander services
- interpreter services
- telehealth
- nurse navigators
- connected care
- bereavement support
- spiritual and chaplaincy support.
Aboriginal and Torres Strait Islander Services
Our Indigenous health team support Aboriginal and Torres Strait Islander patients and their families. They’ll make sure you understand and have all the information you need about your child’s care, and help you access other support and services you need.
If you’d like to talk to one of our Indigenous Hospital Liaison Officers (IHLOs), you can call us on either 07 3068 5950 or 07 3068 4705. You can also come and see us on level 2 in the Family Resource Centre. We’re available Monday to Friday from 8 am to 4:30 pm.
Read more about Aboriginal and Torres Strait Islander support.