COVID-19 COVID-19

Service changes

The Queensland Children’s Hospital and Children’s Health Queensland community-based health facilities and clinics remain safe and open for care.

Ongoing physical distancing measures and COVID-19 restrictions may mean some services operate a little differently at times to ensure we can continue to provide the best and safest care possible for Queensland children and young people during the COVID-19 pandemic.

For some patients and families, this may mean ‘virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) will be offered for outpatient reviews and appointments where it is clinically safe and appropriate to do so.

If there are any changes to your child’s appointment or surgery booking, we will contact you directly.

We will update this page with service changes as they are introduced, so please check back regularly for the latest information.

Queensland Children’s Hospital

Elective surgeries

Elective procedures continue to be performed at the Queensland Children’s Hospital where it is clinically safe and appropriate to do so.

Parents/carers will be contacted directly and advised if arrangements for their child’s surgery change.

If there are any changes to your child’s appointment or surgery booking, we will contact you directly.

Outpatient appointments

Children’s Health Queensland and the Queensland Children’s Hospital have made some changes to outpatient services to ensure we can continue to provide the best and safest care possible for Queensland children and young people during the COVID-19 (coronavirus) pandemic.

For some patients and families, these changes may mean ‘virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) being offered for reviews and appointments where it is clinically safe and appropriate to do so.

Parents/carers will be contacted directly and advised if there has been a change to their child’s appointment.

Child and Youth Community Health Service

Parenting support and early feeding drop-in clinics across the Greater Brisbane area are open and continue to be available for families to attend in person with their new babies up to 12 weeks after hospital discharge. Please note the below changes regarding the drop-in clinics will take effect as follows:
Coorparoo – Open 9am-12pm Monday to Friday

Home visits in the Greater Brisbane area for families with infants 0-3 months old continue to be available with a phone consultation conducted prior to the visit to reduce face-to-face contact.

Community Child Health Clinic appointments for families in the Greater Brisbane area are being conducted via phone, telehealth or face-to-face appointments.

If there is a change to any of your child’s booked appointments, we will contact you directly. Please be aware this call will come from a private number.

Parenting groups in the Greater Brisbane area are operating as normal. We ask that you wear a mask and practice social distancing to ensure the safety of everyone involved.

For information on self-weigh facilities currently available please call 1300 366 039.

Read more about changes to Brisbane-based community clinics or contact your local community health service on 1300 366 039 for more information.

Ellen Barron Family Centre

The Ellen Barron Family Centre at Chermside continues to be available for families who require support with building practical skills and confidence in parenting.

To support families during the COVID-19 period, the service has expanded its telehealth program to provide ‘virtual appointments’ for families across Queensland, Northern New South Wales and the Northern Territory. Read more about the Ellen Barron Family Service.

Still got questions? Read our FAQs.

Quick links

Latest news and advice
Queensland Health: COVID-19
Queensland Health: COVID-19 translated resources
Queensland Government: Unite Against COVID-19
Australian Government: COVID-19 Health Alerts
COVID-19 vaccines

Check-in Qld app
Download and install the app from Apple App Store or Google Play


Health advice
over the phone

134 COVID
(13 42 68)

134 HEALTH
(13 43 25 84)

In an emergency, always call 000 and ask for an ambulance.