Latest updates

Changes to the Queensland/New South Wales border zone | 22 September 2021

From Wednesday, 22 September the Local Government Areas of Byron Shire and Tweed Shire will move to the restricted border zone. This means that people who have been in Byron Shire or Tweed Shire in the past 14 days will only be allowed to enter Queensland for essential purposes, including essential healthcare at the Queensland Children’s Hospital.

Where possible, and when clinically safe to do so, the hospital may reschedule non-urgent appointments or offer appointments via phone or video conference. If there are any changes to your child’s appointment, we will contact you directly.

If we confirm that your child should enter Queensland for essential healthcare, you will need a Queensland entry pass and a copy of your child’s appointment letter. In these cases, only one parent or carer is permitted to come to the hospital with their child.

For more information about entering Queensland for essential health care, visit the Queensland Health website.

Border zone to be reinstated with New South Wales | 10 September 2021

From 1am on Monday, 13 September 2021, people who live in the New South Wales border zone will be allowed to travel to Queensland for essential healthcare at the Queensland Children’s Hospital.  These restrictions will require NSW border zone residents coming to the hospital to comply with stay-at-home and face mask requirements.

For more information, visit our Information for interstate families page.

Face masks still required to help keep us safe | 27 August 2021

From 4pm Friday, 27 August 2021 most COVID-19 restrictions will ease for South East Queensland.

In line with the latest directions, face masks must continue to be worn by parents, visitors (12 years and older) and staff inside all Children’s Health Queensland facilities including the Queensland Children’s Hospital, the Ellen Barron Family Centre, Jacaranda Place, and community clinics. Masks will be supplied on entry.

Children under 12 years are not required to wear masks but are encouraged to do so, where tolerated.
Limiting the number of visitors at our facilities and following physical distancing guidelines continues to play an important role in helping us maintain safe access to healthcare for children and young people.

To help us maintain appropriate physical distancing, we ask that you consider limiting the number of people (including siblings) accompanying your child and/or visiting wherever possible.

On arrival the Queensland Children’s Hospital, you will be asked a series of questions about your current health. We understand this may cause a short delay, but we appreciate your patience and support in helping us keep everyone in the hospital safe.

Families and visitors must also check-in on entry at all Children’s Health Queensland facilities via the Check-In Qld app.

Standing COVID-19 visitor entry restrictions to Queensland Children’s Hospital | 8 August 2021

To protect the health and safety of patients, staff and other visitors, you should not visit the hospital if you:

  • are unwell
  • have been diagnosed with COVID-19 or asked to quarantine
  • have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • have had contact with a person with COVID-19 in the last 14 days
  • have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • have visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless they have received a negative COVID-19 test since entering Queensland
  • have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue.

On arrival at the Queensland Children’s Hospital, you will be asked a series of questions about your current health. We understand this may cause a short delay, but we appreciate your patience and support in helping us keep everyone in the hospital safe.

Check-in Qld app in use at all Children’s Health Queensland facilities | 18 June 2021

Children’s Health Queensland has introduced the Queensland Government’s Check-In Qld app at all its facilities to help with COVID-19 contact tracing if needed.

The contactless system allows anyone entering the hospital to quickly register their details by using the app on their smart phone to scan a unique QR code.

Check-in is not mandatory, but staff and visitors are strongly encouraged to use the simple check-in system to help keep Children’s Health Queensland facilities and the community COVID-safe.

Health screening now in place at the Queensland Children’s Hospital | 30 March 2020

All visitors to the Queensland Children’s Hospital are now required to undergo public health screening before entering the building.

Screening stations have been established at the Stanley Street and Raymond Terrace entrances to the hospital. The screening includes a series of questions about you and your child’s current health as well as a temperature check by a registered nurse.

The public health screenings follow the strict visitor restrictions introduced last week.

We understand this may cause a short delay but we appreciate your patience and support in helping us keep everyone in the hospital safe.

If you have general questions about COVID-19 and children, email

Note: This email should not be used for clinical enquiries. If you are concerned about your child’s health, seek medical advice from your child’s specialist, GP or other healthcare provider.
In an emergency always call 000.

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Quick links

Latest news and advice
Queensland Health: COVID-19
Queensland Health: COVID-19 translated resources
Queensland Government: Unite Against COVID-19
Australian Government: COVID-19 Health Alerts
COVID-19 vaccines

Check-in Qld app
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Health advice
over the phone

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In an emergency, always call 000 and ask for an ambulance.