Frequently asked questions

Which referral form or template should I use to refer a patient?

Use the forms and templates located on the referral forms page.

Where should I send the referral?

  • Send securely via Medical Objects ID: RQ402900084
  • Post: PO Box 3474 South Brisbane Qld 4101
  • Fax: 1300 407 281
  • Email: chq-lcch-ref@health.qld.gov.au (Queensland Health staff only)

How will I know if a referral has been received?

When a referral has been received at Children’s Health Queensland the referring practitioner will receive an ‘Acknowledgement of receipt of referral’ letter.

Who should I contact for pre-referral advice?

Contact the specialist area using their direct number or the Lady Cilento Children’s Hospital switchboard on 07 3068 1111.

Who should patients contact to discuss a referral or appointment?

Call the Outpatient Call Centre on 1300 762 831.

Sending referrals

Secure messaging via –

Medical Objects ID: RQ402900084 HealthLink ID: qldrchld

Post: PO Box 3474 South Brisbane Qld 4101 f: 1300 407 281 e: CHQ-REF@health.qld.gov.au (Queensland Health staff only)

Outpatient Call Centre

Patients should contact the Outpatient Call Centre to confirm or change appointments. To provide you with the best possible service, please check your outpatient appointment letter and have your patient reference number (URN) handy (displayed in the top right of the letter).

t: 1300 762 831