Free text message service expanded to help expectant parents navigate pregnancy

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Expectant Queensland parents can now sign up for free health and wellbeing advice and timely healthcare reminders during pregnancy, thanks to the latest expansion of Children’s Health Queensland’s Connecting2u program.

Connecting2u is an opt-in text messaging service offering parents and carers timely child development information, parenting tips, and health check reminders to help keep them safe, happy and healthy.

The program aims to foster healthy attachment and bonding between parents, carers, and infants, and strengthen connections to health, education and social services.

Connecting2u has supported thousands of families across Queensland since it began in 2014, with more than 15,000 parents and carers currently registered with the program.

In 2024, the service expanded the age range of its support to cover the first 2,000 days of a child’s life (0-5 years old), including messaging on self-care, bonding and attachment, brain development and immunisation reminders. Localised messaging was also launched in three regional locations to families with services and supports in their home community.

Tailored culturally appropriate messaging was also introduced for parents and carers who identify as Aboriginal and/or Torres Strait Islander.

From March 2025 expectant parents across Queensland can sign up to receive antenatal messaging designed to support their and their unborn child’s health and wellbeing during pregnancy. The new suite of messaging covers topics including nutrition, emotional and physical wellbeing, self-care, health checks, and scan reminders to offer support, tips, advice, and healthcare reminders during pregnancy.

Connecting2u Principal Program Officer, Alanna Philipson, said the new antenatal messaging would help expectant parents navigate the challenges and unknowns of pregnancy.

“Connecting2u offers clear, evidence-based, and reassuring messages designed help reduce the overwhelm many expectant parents face during pregnancy,” Ms Philipson said.

“Feedback from families tells us there is a need for this kind of information and support, and we’re pleased to make it easily accessible to all Queensland families when and where they need it.

“Families who register for the program consistently report feeling more confident in their parenting, and better equipped to make informed decisions about their child’s health.”

Children’s Health Queensland Chief Executive Frank Tracey said the evolution of the Connecting2u program reflected Children’s Health Queensland’s ongoing commitment to giving all Queensland children and their families access to the best care, advice and support, no matter where they live.

“The first 2,000 days in a child’s life are critical for their physical, mental and social development. We have a unique window of opportunity to help shape their experience during this time and have a positive impact on their long-term health trajectories,” Mr Tracey said.

“By providing new mums and dads with clear, consistent and strengths-based messages, Connecting2u is helping parents feel more confident, reassured and empowered and providing Queensland children the best possible start to life.”

The Connecting2u expansion has been funded through a four-year $4.1 million investment through the Queensland Government’s Putting Queensland Kids First plan.

For more information or to sign up to Connecting2u, visit childrens.health.qld.gov.au/c2u.

ENDS

Media contact: t: +61 7 3068 5111 e: chqnews@health.qld.gov.au